Privacy Policy

Welcome to Manga Casino. This Privacy Policy describes how Manga Casino ("we", "us", or "our") collects, uses, processes, and protects your personal information when you use our website, services, and associated platforms. We are committed to safeguarding your privacy and ensuring the security of your personal data. By accessing or using Manga Casino, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our practices regarding your information.

Manga Casino operates in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users within the European Economic Area (EEA). This policy explains your rights concerning your personal data and how you can exercise them.

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identifiable Information (PII): This includes your name, date of birth, residential address, email address, telephone number, and national identification details (such as passport or ID card numbers) as required for identity verification and compliance with anti-money laundering (AML) regulations.
• Account Information: Your username, password (encrypted), and other details related to your Manga Casino account.
• Financial Information: Payment method details, deposit history, withdrawal history, and transaction records. We do not store full credit card numbers, but rather a tokenized version or partial details for transaction processing.
• Transactional Data: Details of bets placed, games played, winnings, losses, and other activities on Manga Casino.
• Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device type, time zone setting, location data, and other technology on the devices you use to access our website.
• Communication Data: Records of your communications with us, including live chat transcripts, emails, and telephone calls.
• Publicly Available Information: Data obtained from public records or third-party sources for identity verification, fraud prevention, and compliance purposes.

Manga Casino uses your personal information for several essential purposes, including:

• Account Management: To create and manage your user account, verify your identity, and ensure the security of your account.
• Service Provision: To operate our casino games, process your bets, deposits, and withdrawals, and provide customer support.
• Compliance and Regulatory Obligations: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) regulations, responsible gambling policies, and fraud prevention.
• Security and Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and other malicious conduct on Manga Casino.
• Communication: To send you important updates, service announcements, and promotional offers (where you have consented).
• Personalization: To tailor our services, content, and offers to your preferences and improve your overall experience at Manga Casino.
• Analysis and Improvement: To conduct statistical analysis, research, and development to improve our services, website functionality, and game offerings.
• Marketing: To send you marketing communications about products, services, and promotions that may be of interest to you, based on your consent or legitimate interests. You can opt out of marketing communications at any time.

Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We primarily rely on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, such as providing gaming services and managing your account.
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation, such as AML/KYC requirements, responsible gambling regulations, and tax laws.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override these interests. This includes improving our services, preventing fraud, and enhancing security.
• Consent: In certain situations, we may rely on your explicit consent to process your personal data, particularly for marketing communications. You have the right to withdraw your consent at any time.

Manga Casino may share your personal information with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT support, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory and Law Enforcement Authorities: We may disclose your information to government bodies, regulatory authorities, or law enforcement agencies when required by law, to comply with legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Fraud Prevention Agencies: To prevent fraud and money laundering, we may share your data with specialized agencies and databases.
• Affiliates and Business Partners: With your consent, or based on legitimate interest, we may share data with our affiliated companies or business partners for operational or marketing purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

We do not sell your personal data to third parties.

Manga Casino implements robust technical and organizational measures to protect your personal information from unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: We use Secure Socket Layer (SSL) encryption technology to protect data transmission over the internet.
• Access Controls: Access to your personal data is restricted to authorized employees and service providers on a need-to-know basis.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized external access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. You also play a role in protecting your data by choosing a strong password and keeping your account details confidential.

Depending on your jurisdiction, particularly if you are in the EEA, you have certain rights regarding your personal data. Manga Casino respects these rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations, for example, if you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the legally required timeframe.

Manga Casino uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device that help us:

• Remember your preferences: Such as language settings and login details.
• Analyze website traffic: To understand how users interact with our site and improve its functionality.
• Personalize content: To show you relevant games and promotions.
• Provide security: To detect and prevent fraudulent activity.

We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period). You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of Manga Casino.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for different types of data varies based on legal obligations and business needs. For example, we typically retain account and transaction data for a minimum of five years after the termination of your account, as required by anti-money laundering regulations. After this period, your data will be securely deleted or anonymized.

Your personal information may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA), where data protection laws may differ. When we transfer your data internationally, Manga Casino ensures that appropriate safeguards are in place to protect your privacy rights. This may include using standard contractual clauses approved by the European Commission or relying on other legally recognized mechanisms to ensure an adequate level of data protection.

Manga Casino services are not intended for individuals under the legal gambling age, which is 18 years in most jurisdictions. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information from our records. If you believe a child has provided us with personal information, please contact us immediately.

Manga Casino may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Manga Casino after any changes signifies your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please do not hesitate to contact our Data Protection Officer:

Email: [email protected]

We are committed to resolving any inquiries or complaints promptly and transparently.